Shipping policy

Last updated: August 2026

At EVUREA, we want your order to arrive safely and smoothly. Below you will find information about our shipping process, delivery times, and tracking.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times:

Europe:
5–10 business days

United States & Canada:
7–14 business days

Other regions:
10–20 business days

Please note that delivery times may vary depending on your location, customs processing, holidays, and carrier delays.

Tracking Your Order

All eligible orders include tracking information.

Once your order has shipped, you will receive a tracking link by email so you can follow your delivery progress.

Shipping Costs

Shipping costs are calculated at checkout.

Free shipping promotions may be offered during selected campaigns and will be clearly displayed when available.

Customs & Import Fees

Customers are responsible for any customs duties, taxes, or import fees that may apply to their order. These charges depend on the destination country and local regulations.

Delayed or Lost Packages

While we work with reliable shipping partners, delays can occasionally occur due to circumstances outside our control.

If your package has not arrived within the expected delivery timeframe, please contact our support team and we will help investigate the issue.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

If an order is shipped to an incorrect address due to customer-provided information, additional shipping costs may apply for resending the order.

Contact Us

If you have questions about shipping, please contact our support team:

Email:
support@evurea.com